Why do some glazing companies have very different review scores?
Short answer
Differences often reflect service consistency, project scale, and complaint handling, rather than just quality of product.
Detailed answer
Keypoints
• Larger firms handle more jobs and may attract more mixed feedback.
• Poor communication impacts ratings significantly.
• Service recovery influences overall score.
Explainer
Companies completing high volumes of work may receive more varied feedback. Lower ratings often relate to communication issues rather than installation quality alone. Consistent service standards usually produce steadier review averages.
How we know
Local expert: Reliant Windows, Doors & Conservatories - West Midlands
Business website: www.deskjock.reviews